Social media in academia: Using LinkedIn in a mixed-method research design
Tips and tricks for research data collection through LinkedIn: survey and focus groups
[Guest post by CYGNA member and Middlesex University PhD student Christa Sathish]
In this post, I will share some tips and tricks deriving from my experience of using LinkedIn in my PhD project. My research project follows a mixed-method, multilevel research design including one survey and six focus groups.
Tips & tricks for using LinkedIn to distribute your survey
Knowing your research methods, target population and potential audience for publications early on is beneficial to build your academic LinkedIn profile. Once you know your target population and potential audience, start adding specific connections benefitting your research to your LinkedIn network. Further tips and tricks on building your network can be found in my previous blogpost: Social Media in Academia: Using LinkedIn to promote your research
Once you have built up a solid network of suitable connections, you are ready to distribute your survey. If you want to give each potential respondent equal opportunity to be chosen and you aim to generalise your findings, you can draw a random sample out of your connections. Alternatively, you can follow a non-random practice if you do not aim to generalise your findings. My research is following a mixed-method design and I conducted an online survey through non-random, convenience sampling.
When you start distributing your survey, I recommend you do not announce your invitation in a post to your whole network. Your response rate will not be good as not all people use LinkedIn at the same time of the day. It can also look a bit like an act of desperation or a SPAM advert. I also recommend not to invite participants by sending invitations when replying to posts. This is bad practice as it looks unprofessional and might appear to be SPAM.
I took the time to send personalised messages to each potential participant through the LinkedIn chat option. This worked well as it meant that participants started to engage with me as well as engaging with my survey.
When my survey came to an end, I decided to announce the final survey call to my whole network which led to a few more completed surveys. I also updated the rest of my audience that had successfully completed my survey and announced the upcoming focus groups. This led to many of my connections to become interested in my research.
Tips & tricks to recruit participants for your online Focus Groups or Interviews
Following my survey distribution, I used the same strategy to recruit participants for my focus groups. However, instead of writing personalised messages in the LinkedIn chat to participants, I developed a spread sheet with potential participants including their professional email address. I then sent personalised emails to each potential participant.
I also advertised my focus group invitation to my whole LinkedIn network, because at this stage my participants were aware of my research and many anonymous survey participants had indicated their interest to participate in the focus groups.
It is beneficial to interact with your LinkedIn network actively while advertising your research. For instance, you might want to like or just re-share posts. Doing this once per day is enough.
How to minimise respondent attrition?
In order to minimise the risk of respondents dropping out I developed a specific strategy which I call the “three ways of confirmation strategy”.
Step 1: Sign Up Form
Let potential respondents register their interest to participate in the focus group using a ‘Sign Up Form’. I recommend using Google Forms.
Step 2: Confirmation Form
Using a Confirmation form, let the participants chose a suitable date. I allowed multiple answers, providing a choice between three dates and different times. Once one group is full you need to change and update the forms. It takes continuous monitoring, using your phone and computer system for notices.
Step 3: Calendar Invitation
Send a calendar invitation including the link to the online consent form as well as the link to the chosen focus group platform. I used Microsoft Teams.
Wait for participants to accept the calendar invitation. Then make sure they fill in the consent form and remind your participants about the meeting. You can simply use the calendar invite ‘Update’ function to remind participants.
If participants join the groups at a later stage, it is possible to simply forward the calendar invite in your outlook account without the need to update the whole group.
This strategy worked very well for me. I had minimal dropouts in my groups and the smallest group consisted of 5 participants.
Overall, I recommend LinkedIn as supportive tool to gather your quantitative and qualitative research data. Before you send invitations and engage with potential respondents, a clear strategy and knowing your population and audience is crucial to use LinkedIn for research successfully.
If you like to keep in touch, I keep updating my research project on ResearchGate.
Videos: ResearchGate, Blogging, LinkedIn and Twitter
- Social Media in Academia: Using LinkedIn to promote your research
- How to digitally market yourself: a beginner's guide for students and academics
- Social Media in Academia (1): Introduction
- Social Media in Academia (2): Comparing the options
- Social Media in Academia (3): Google Scholar Profiles
- Social Media in Academia (4): LinkedIn
- Social media in Academia (5): ResearchGate
- Social Media in Academia (6): Twitter
- Social media in Academia (7): Blogging
- Social Media in Academia (8): Putting it all together
- Fostering research impact through social media
- How to ensure your paper achieves the impact it deserves?
Copyright © 2022 Christa Sathish. All rights reserved. Page last modified on Thu 2 Jun 2022 12:11
I am a Researcher and Lecturer in Management & Marketing at the University of Westminster, PhD in Media Practices. I started my career in Switzerland in 2001 as a Scientist specialised in Pharmaceutical Research & Development and then moved to the UK to study Business and Management during my undergraduate and postgraduate education, followed by a move into Media Studies. I am an all-round, interdisciplinary researcher and enjoy working with mixed-method research designs.